{
   "expected_interval_s" : 300,
   "generated_at" : 1787570706,
   "generated_at_iso" : "2026-08-24T11:25:06Z",
   "incidents" : [
      {
         "counts_toward_uptime" : true,
         "ended_at" : 1787321220,
         "kind" : "outage",
         "services" : [
            "as2"
         ],
         "slug" : "incident-1",
         "started_at" : 1787246940,
         "title" : "AS2 service outage"
      },
      {
         "counts_toward_uptime" : true,
         "ended_at" : 1786400220,
         "kind" : "outage",
         "services" : [
            "as2",
            "ftp-sftp"
         ],
         "slug" : "incident-2",
         "started_at" : 1786376820,
         "title" : "Unplanned service outage"
      },
      {
         "counts_toward_uptime" : false,
         "ended_at" : 1785572651,
         "kind" : "degraded",
         "services" : [
            "as2"
         ],
         "slug" : "2026-08-01-as2",
         "started_at" : 1785572351,
         "title" : "AS2 / HTTPS service disruption"
      },
      {
         "counts_toward_uptime" : true,
         "ended_at" : 1784644957,
         "kind" : "outage",
         "services" : [
            "as2",
            "customer-portal"
         ],
         "slug" : "2026-07-21-customer-portal",
         "started_at" : 1784643371,
         "title" : "Service disruption"
      }
   ],
   "maintenance" : [
      {
         "expected_impact" : "full",
         "scheduled_end" : 1790143200,
         "scheduled_start" : 1790114400,
         "slug" : "2026-09-22-planned-maintenance",
         "status" : "scheduled",
         "title" : "Planned production maintenance"
      }
   ],
   "notes" : [
      "Maintenance is excluded from the measurement window using its ACTUAL duration, not the window it was booked for.",
      "Degraded periods are published with their real duration and are not counted as downtime: the service was answering.",
      "Where an automated check and a recorded incident disagree, neither overrides the other. If any source says down, the service is down."
   ],
   "overall" : {
      "degraded_s" : 9300,
      "method" : "unweighted mean of tracked services, each measured against its own window",
      "services" : 3,
      "uptime_90d" : 99.462
   },
   "services" : [
      {
         "counts_toward_overall" : true,
         "degraded_s" : 9300,
         "description" : "Inbound document exchange over AS2 and HTTPS.",
         "downtime_s" : 99480,
         "is_dependency" : false,
         "measured_s" : 7712831,
         "name" : "AS2 / HTTPS",
         "slug" : "as2",
         "state" : "normal",
         "uptime_90d" : 98.71
      },
      {
         "counts_toward_overall" : true,
         "degraded_s" : 0,
         "description" : "File transfer over FTP and SFTP.",
         "downtime_s" : 23400,
         "is_dependency" : false,
         "measured_s" : 7713203,
         "name" : "FTP / SFTP",
         "slug" : "ftp-sftp",
         "state" : "normal",
         "uptime_90d" : 99.697
      },
      {
         "counts_toward_overall" : true,
         "degraded_s" : 0,
         "description" : "Customer and support sign-in.",
         "downtime_s" : 1560,
         "is_dependency" : false,
         "measured_s" : 7712077,
         "name" : "Customer Portal",
         "slug" : "customer-portal",
         "state" : "normal",
         "uptime_90d" : 99.98
      },
      {
         "description" : "Mail delivery into UniLink, hosted by Microsoft 365.",
         "is_dependency" : true,
         "name" : "Inbound Email",
         "slug" : "microsoft-365",
         "state" : "degraded"
      }
   ],
   "window" : {
      "days" : "90",
      "from" : 1779854400,
      "timezone" : "America/New_York",
      "to" : 1787570706
   }
}